If you do not see your language, it is because a hotfix is not available for that language. The "Hotfix download available" form displays the languages for which the hotfix is available. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix. This hotfix might receive additional testing. Apply this hotfix only to systems that are experiencing the problem described in this article. However, this hotfix is intended to correct only the problem that is described in this article. Resolution Hotfix informationĪ supported hotfix is available from Microsoft. This behavior causes that the number of active sessions to be one less than the actual value. When the race condition occurs, the performance counters are not updated when a Remote Desktop Services session is disconnected. The issue occurs because of a race condition in the Local Session Manager (Lsm.exe) process. Note When the actual number of active sessions is 0, the Active Sessions counter returns 4294967295. For example, the Active Sessions counter returns an invalid number of sessions. In this scenario, the number that the performance counters return is sometimes incorrect. Remote Desktop Services is under a heavy load. You use Performance Monitor to collect the following performance counters: You install the Remote Desktop Services role on a computer that is running Windows Server 2008 R2 or you install the Terminal Service role on a computer that is running Windows Server 2008. Windows Server 2008 R2 Windows Server 2008 Windows Server 2008 Service Pack 2 More.
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